Key Takeaways
- Global job opportunities
- Remote work options
- High demand cities
- Good salary packages
- Easy and online application
Top International Call Center Jobs in Pakistan
International call centers jobs have become one of the most popular career options in Pakistan nowadays. There are so many young professionals who are drawn to this industry because of its global exposure, good income and opportunities to work with foreign clients. No matter if you live in Lahore, Karachi, Islamabad, or Bindi there are so many international jobs that are available both on site and remote.
In this article, we will explain everything about the international call center jobs from types and requirements to salaries and how to apply online.
Basic Understanding Of International Call Center
An international call center connects the customers from other countries to service representatives of all sale agents in Pakistan. These centers handle the calls, emails and chat for international clients that are offered from countries like the USA, UK, Canada or Australia.
The work usually involves sales, customer support and technical help and it all depends on the client’s business type. For example you can work as a sales associate, customer service representative or technical support executive.
Types of International Call Center Jobs
There are so many job roles that are available in international call centers here are the most common types
Customer Support Representative (CSR)
Customer supportive representatives can handle incoming customer queries, provide them information and solve their issues that are related to service or the product.
International Sales Executive
International sales executives promote and sell the product or the services to international customers. This role often involves outbound calling and meeting the sales target.
Technical Support Specialist
Technical support specialist at the customer with technical problems such as software installation, troubleshooting or product set up.
Chat and Email Support Agent
Had an email support agent respond to the customer question via chat or email rather than the phone calls. This is best for people with strong written English skills.
Quality Assurance and Team Lead Roles
Senior positions are responsible for monitoring the performance performances, training new agents and making sure that they are delivering the quality service.
International Call Center Jobs in Lahore
Laura is one of the biggest call center hubs in Pakistan. There are so many multinational companies and house sourcing firms operating here. International car center jobs in Lahore often focus on the sales and customer support for United States and UK clients.
International sales associate, customer support agent and technical support representative are the most popular job titles that are offered in Lahore.
The requirements of these jobs are very simple like you have to be fluent in spoken English, you have basic computer and typing skills. You can also be flexible to work night shifts for US lines and have strong communication and problem solving abilities.
International Call Center Jobs in Islamabad
International call jobs in Istanbul are known for high professionalism and excellent training programs. These jobs often involve international associate roles where agents can communicate with customers from the United States or UK and promote the services like insurance, digital marketing or tech products.
For example, an international sales associate call center Islamabad job that is providing a salary of 60,000 to 120,000 per month plus all you need is just fluent English and good communication skills.
International Call Center Jobs in Rawalpindi and Peshawar
While Lahore Karachi and Islamabad are the top choices, but Rawalpindi is known for green call center market because of the prime BPO growing job opportunities
International call center jobs in Rawalpindi are often linked with Islamabad from that hired the remote workers.
International calls into jobs in the Peshawar are rising as more companies branches and smaller cities to reduce the cost
There are so many companies who offer remote call center jobs internationally that allow you to work from home using a stable Internet connection in a good headset.
Remote & Home-Based International Call Center Jobs
Thanks for the technology you cannot work for international clients from home. All these international center jobs are perfect for the student, stay at home parents or people who have experience and want flexible hours to work.
The requirements are very simple for homebased jobs and these are;
- Laptop or desktop computer
- Fast Internet connection
- Quite working environment
- USB headset with Mic
- Fluent English speaking and writing skills
Job Description: International Sales Executive in Call Centers
An international sales executive plays a very important role in driving business growth. Their main job is to sell the product or the services to the international customer via phone calls, email or chats.
Responsibilities
- Contact a potential client and explain the product benefits and details to the customers
- Meet the daily or monthly sales targets
- Record the customer feedback and report to the managers
- Maintain a positive and professional tone
- Handle the rejection and objection effectively
Required Skills
- Excellent English language communication
- Confidence in speaking with foreign clients
- Strong persuasive skills
- Goal oriented attitude
Do International Call Centers in Pakistan Offer Remote Work Opportunities?
Yes there are so many international call centers in Pakistan. They are offering new motor or hybrid work after COVID-19. The remote call center model became very popular. Employees can handle the calls from using cloud-based software.
There are some companies who are even providing the equipment and training for remote agents. This will make it easier for the people of smaller cities to work for big international projects.
Which City in Pakistan Has the Highest Demand for International Call Center Jobs?
Currently Karachi and Rawalpindi have the highest demand for international call center jobs. The cities have better infrastructure, more PPO companies and strong Internet connectivity. However, with the rise of remote call into jobs professionals from all across Pakistan can now participate in this growing field.
Benefits of Working in International Call Centers
There are so many benefits of working in international cause centers
- They are providing the good salary packages that also increases with the time with performance bonuses
- It improves the communication, confidence, and time management
- Giving the opportunity to interact with the foreign clients and learn the international standards
- Possibility to move up to the senior or managerial roles
- And so many companies are allowing the employees to work from home
Final Thoughts
International call center jobs in Pakistan are the great way to build a successful career with global exposure. No matter if you are in Lahore, Karachi,Rawalpindi, Islamabad or any other city of Pakistan. There are so many opportunities that are available both on site and remotely.
Before replying to any company or from any city you just have to make sure that you have a good Internet connection, good communication skills and computer at home so that you can work easily.
Ready to start your career?
Search for the international call center job hiring in Prime BPO and take your first step towards a rewarding global career.
FAQS
Does the call center work at night?
Yes, there are so many call centers that work at night, especially Prime BPO that deal with foreign clients from other time zones.
Which job is best for the night shift?
The best night shift jobs are call center agent, customer service representative, data entry operator, and online support staff.
What is the average salary for night shift call center jobs in Rawalpindi?
In Rawalpindi, most night shift call center jobs pay around Rs. 40,000 to Rs. 80,000 per month, depending on your experience and English skills.
What time is the night shift in the call center?
Night shift usually starts around 8:00 PM or 9:00 PM and ends around 5:00 AM or 6:00 AM.