Telemarketing Jobs in Pakistan - Roles & Salary

Key Points

• Growing career demand 
• High earning potential 
• Skilled based professional 
• Flexible remote telemarketing jobs
• Sales telemarketing job description

Telemarketing jobs are considered as the most in demand career opportunities in Pakistan nowadays. As businesses are growing and expanding, the competition is increasing day by day and so that now companies are constantly looking for the daily marketers to connect with customers, who can generate sales, and promote products or services.

There are so many telemarketing jobs in the different cities of Pakistan. In this article, we will explain about telemarketing jobs. Including job descriptions, duties, salary expectations and how to start a successful career in this field.

What Is Telemarketing Job?

A telemarketing job is all about communicating with the people or the existing customers over the phone to promote the products, services or campaigns. The main goal of telemarketers is to increase the sales, generate leads, or gather customer feedback and their complaints. All these rules are very common in call centres, BPO business process outsourcing companies and sales departments all across Pakistan.

In simple words, telemarketing is a blend of sales, customer service and communication.

Telemarketing Job Description 

A daily marketing job description is very easy and it includes so many things like

• Making outbound or receiving inbound calls
• Promoting the company’s product or services
• Providing the information about the offers or promotions
• Recording the customers details and feedback
• Following up with the clients who are interested in the product or services
• Completing the daily or weekly sales target

For this position in Prime BPO or any other company you need good communication skills and patience. There are so many companies who are providing the training before giving a job for this position.

Telemarketers Job Duties

Where are the most common telemarketer job duties which include:

Outbound calling

Inbound calling is all about contacting the customers, and offered them to buy the services or the product

Inbound support

Inbound support is all about answering the customer queries and solving their problems

Data entry

Data entry is logging call outcomes and updating the CRM systems.

Lead generation

Lead generation is the duty that is all about identifying and qualifying new business opportunities

Customer retention

Customer retention is maintaining the positive relationship with the existing clients so that they will get the best services and products

Sales Marketing Job Description 

A sales study marketing job focuses on converting the calls into the actual sales. Employees who are in this role are responsible for the following things.

• Explaining and promoting the products in a very friendly and convincing way
• Handling the customer questions or their doubts very calmly and politely
• Closing sales by getting the customers to agree to buy
• Meeting sales targets that are set by the company
• Encouraging the customers to buy more or try other products of the same company

This job is best for those people who can speak clearly and confidently, staying positive even if someone says no to the service or the product. Also the people who can work well under the pressure, and enjoy talking to the different people every day

Telemarketing Executive Job Description 

A daily marketing executive supervises the daily calling operations and makes sure that targets are met. The duties telemarketer executives do is.

• Monitoring the team performance
• Conducting the training sessions
• Preparing performance reports
• Creating call scripts and strategies
• Coordinating with marketing and sales department

Outbound And Inbound Telemarketing 

There are two major types of telemarketing jobs, the first one is outbound telemarketing and the second is in telemarketing

Outbound Telemarketing 

In outbound telemarketing employees call the customers to promote a service, schedule appointments, or conduct surveys

Outbound telemarketing job description includes the cold calling prospects, promoting new offers, generating leads and appointments and conducting follow-up calls

Inbound Marketing 

Inbound telemarketing is all about handling the incoming calls from the customers who are looking for the product information or any help.

Inbound Telemarketing job description includes answering the customer questions, providing product or service details, processing orders and payments and handling the complaints very politely and calmly.

Telemarketing Manager Job Description 

TeleMarketing manager serves the entire telemarketing department. The responsibilities are.

• Setting sales goals and KPIs
• Supervising telemarketing staff
• Implementing marketing strategies
• Analysing performance reports
• Managing budgets and resources

Remote and Freelance Telemarketing Jobs

The demand for the remote marketing jobs and freelance study marketing jobs has increased due to the digital transformation and global outsourcing. There are so many companies who are hiring agents who work from home using the Internet based calling systems. 

There are so many benefits that remote telemarketing include

• Flexible working hours
• No commuting costs
• Opportunity to work with international clients
• Performance based bonuses

Telemarketing Jobs In Pakistan

In Pakistan, telemarketing is one of the fastest growing professions, especially in the major cities such as Karachi, Lahore, Islamabad and Rawalpindi. The BPO industry is growing and offering thousands of new opportunities for entry level and experienced professionals to join their team.

Telemarketing Jobs In Karachi

Karachi is the country’s business hub and the telemarketing profession is also growing. There are so many call centres who are offering this job and they are giving a good salary based on the bonuses and performance.

Telemarketing Jobs In Lahore

Lahore hosts many national and International companies so they are also looking for the professional sales telemarketer, customer service agent and remotely marketing representative to continue to grow their business. 

Telemarketing Jobs In Islamabad 

Islamabad is providing a professional environment for telemarketing roles and specially in BPOs. 

Telemarketing Jobs In Rawalpindi

Rawalpindi has the fast growing BPO market and also the companies are offering the position with good salaries. Prime BPO is also providing the jobs and they are offering starting salaries of 75k and you can earn up to 1M pkr based on your performance and experience.

How to Become a Telemarketer?

Becoming a telemarketer doesn’t require any advanced degrees. Here’s how you can get started:

1. Education: A minimum of matriculation or intermediate is enough for this role. 
2. Communication Skills: Fluency in English or Urdu is very important.
3. Computer Literacy: Basic typing and CRM knowledge help.
4. Confidence: Ability to handle calls effectively.
5. Apply for Jobs: Search for telemarketing jobs near me or apply through job portals and company websites.

Final Thoughts

Telemarketing jobs offer a dynamic career path for the people who are looking for something that they can enjoy and also they can communicate with other people. No matter if you aim to work in a call center or as a remote marketer, this job offers you growth opportunities. This is the best time to start your telemarketing career. So let’s get started with your dream job with a Prime BPO and get the best packages of the salaries.

FAQS 

1. What do you do in a telemarketing job?

A Telemarketing job is very simple in that you have to call the people or our businesses to talk about your product and services. The main goal is to sell the things or set up any appointment and also share the information. You usually follow the scrap that is provided by the company to be friendly and helpful on the phone with your customer.

2. How much money does a telemarketer make?

A daily marketer pays depending on where they are working and what their experience is. On average they can make around $13-$20 per hour but some can earn more if they get bonuses or commissions for making the good sales.

3. How do you describe telemarketing on a resume?

On your resume, you can describe telemarketing as making phone calls to customers to promote the product, reaching sales goals, providing good customer service, and working with the team to meet the company targets. 

4. How can I become a telemarketer?

To become a telemarketer you only need a high school diploma and good communication skills. You can also apply for entry-level jobs and get training from the company so that you can be a good telemarketer.