HR Executive

PRIME BPO is Hiring: HR Executive

On Site | Rawalpindi

PRIME BPO is looking for an organized, proactive HR Executive to support our HR function. You will handle day-to-day HR operations, from onboarding and employee records to attendance, engagement and compliance, and help keep our workforce well supported in a growing BPO environment.

Position Details

• Position Title: HR Executive
• Job Type: Full Time
• Work Mode: On Site (Office Based)
• Shift: [Day Shift / Timings]
• Salary Package: [PKR XX,000 – XX,000, based on experience]
• Reports To: [HR Manager]

Location

• Plot D-146, 6th Road, Satellite Town, Rawalpindi
• Candidates can search “Prime BPO” on Google Maps for the exact location

Key Responsibilities

HR Operations & Records

• Handle the full onboarding process, including documentation, joining formalities, ID cards and system access
• Maintain accurate, up-to-date employee records, files and master data (physical and digital)
• Prepare and issue HR letters such as offer, appointment, confirmation, experience and warning letters
• Update HR trackers and reports on headcount, attrition, attendance and new joiners
• Process exit formalities, including resignations, clearances and final documentation

Attendance, Leave & Payroll Support

• Monitor attendance, shift schedules and leave records
• Prepare and verify attendance and payroll inputs, and coordinate with the finance team
• Administer employee benefits, including medical, EOBI and leave encashment

Employee Relations & Engagement

• Act as the first point of contact for employee queries and concerns
• Support grievance handling and disciplinary processes, and maintain proper records
• Help plan and run employee engagement activities, recognition programs and events
• Conduct regular check-ins and exit interviews, and share insights with the HR Manager

Recruitment Support

• Assist the talent acquisition team with scheduling interviews, coordinating with candidates and managing hiring documentation
• Support the induction and orientation of new hires

Performance & Compliance

• Support the performance evaluation cycle by coordinating forms, timelines and records
• Help implement HR policies and ensure employees follow company procedures
• Ensure HR practices comply with Pakistan labor laws, EOBI and other statutory requirements
• Maintain strict confidentiality of employee information

Required Qualifications

• Bachelor’s degree in HR Management, Business Administration or a related field
• 1–3 years of experience in an HR role (fresh graduates with relevant internship experience may also apply)
• Experience in a BPO, call center or large workforce environment is preferred
• Good understanding of HR processes, employee records and basic labor laws
• Proficiency in MS Excel, Google Sheets and MS Office
• Excellent communication and interpersonal skills in English and Urdu
• Strong organizational skills and attention to detail
• High integrity and the ability to handle confidential information
• Ability to multitask and meet deadlines in a fast-paced environment

Good to Have

• Experience with HRIS or HR software
• Basic knowledge of payroll processing and attendance systems
• Experience handling shift-based teams
• HR certification or relevant short courses

Why Join PRIME BPO?

• Professional and growth-oriented work environment
• Hands-on exposure to all areas of HR in a growing organization
• Supportive management and structured processes
• Free meals, coffee and tea (food is on the house)
• 12 to 16 paid leaves annually
• Medical benefits
• Gym and salon membership
• EOBI
• Leave Encashment policy

How to Apply

Send your CV to [email address], or walk in for an interview.

Interview Timings: [Days and timings]

Interview Location: Plot D-146, 6th Road, Satellite Town, Rawalpindi (search “Prime BPO” on Google Maps)

For More Information Contact:

• +92 3708930365
• +92 334 1777074

If you are organized, detail-focused and ready to grow your career in HR, apply now and become part of PRIME BPO as our HR Executive.